Tuesday, July 8, 2014

The University of Michigan alumni magazine published my review on the inspired leadership of Jiffy Mix's Howard and Howdy Holmes

The summer 2014 issue of the Michigan alumnus magazine published my leadership comments on Chelsea Milling's (Jiffy Mix) former and current CEOs.

Here is the post if you'd like to read it:     Learning to Lead

The late Howard Sumner Holmes taught me a lot about leadership. The 1937 Michigan graduate was CEO of the family-owned Chelsea Milling Company in Michigan, which makes the delicious
Jiffy Mix products. During the course of nearly a decade of listening to, observing, and learning from him, I came to realize that being a leader means more than just being in charge. In fact, a true leader: 
• Has a genuine affinity for people.
• Ensures there is no disparity between what you say and what you do and that trust is everything. 
• Does what’s right for both employees and customers. 
• Isn’t afraid to have a wonderful sense of humor.
• Recognizes employees who take pride in their work and always remembers to celebrate their successes. 
• Has an uncanny ability to communicate, both clearly and respectfully.
Today, Howard’s son, Howdy Holmes, leads Chelsea Milling and has helped grow the company significantly by using the principles his father taught me so long ago. The company enjoys a 65 percent share in the retail muffin category and is expanding into commercial and institutional markets as well. Clearly, both men have not been afraid to go extra innings.

Ritch K. Eich, PhD’77, is an executive, retired Navy captain, and author of “Leadership Requires Extra Innings” and “Real Leaders Don’t Boss”. He has served on numerous boards of directors, including for the Alumni Association.

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